What Is the Difference Between Consumer Misbehaviour and Consumer Problem

Multiple Choice

What is the difference between consumer misbehaviour and consumer problem behaviour?

A) Consumer misbehaviour refers to behaviours that are illegal, whereas consumer problem behaviour refers to behaviours that are merely unethical.
B) Consumer misbehaviour refers to behaviours that are merely unethical, whereas consumer problem behaviour refers to behaviours that are illegal.
C) Consumer misbehaviour describes behaviour deliberately harmful to another party in an exchange process, whereas consumer problem behaviour refers to behaviours that are seemingly outside of a consumer's control.
D) Consumer misbehaviour describes behaviours that are seemingly outside of a consumer's control, whereas consumer problem behaviour refers to behaviour deliberately harmful to another party in an exchange process.