Multiple Choice
An apology should include which of the following?
A) minimization of the wrongdoing
B) acceptance of responsibility
C) admission that the offense might be repeated
D) all these
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q15: When writing a positive response to an
Q16: When contacting a boss by memo or
Q17: The basis for making organizational decisions when
Q18: For which of the following should you
Q19: Negative news should be stated in the
Q21: The "you" attitude does not _.<br>A)anticipate questions<br>B)stress
Q22: Memos and e-mails written by managers are
Q23: How can a writer de-emphasize the negative
Q24: The opening of a persuasive request should
Q25: An appropriate strategy for most negative messages