Multiple Choice
You can improve the reader's response to bad news when you ______.
A) offer a reason for the outcome
B) provide an alternative or a compromise whenever possible
C) bluntly start off with the bad news
D) both offer a reason for the outcome and provide an alternative or a compromise whenever possible
Correct Answer:
Verified
Correct Answer:
Verified
Q29: Which of these strategies softens the blow
Q30: The most frequently used medium of communication
Q31: Negative responses to an inquiry should begin
Q32: An easy way to find positive words
Q33: The indirect approach is an appropriate strategy
Q35: The direct approach is an appropriate strategy
Q36: What are some of the tactics one
Q37: A political device for internal correspondence is
Q38: For the direct strategy,the introduction should take
Q39: Since managers write so many e-mails every