Multiple Choice
Research on call center operators indicated that their success was related to ______.
A) their words
B) variations in tone and pitch
C) the amount of time spent listening
D) both variations in tone and pitch and the amount of time spent listening
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q3: Which of the following is NOT a
Q4: Small talk is valuable because _.<br>A)it provides
Q5: Twisting a paper clip during a stressful
Q6: The study of the space around us
Q7: Two common characteristics of attractiveness that seem
Q9: You are trying to indicate interest in
Q10: Types of gestures include which of the
Q11: Deception is NOT shown in which of
Q12: Which is a personal space deception cue?<br>A)signal
Q13: Personal possessions in the office,but not the