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    Managerial Communication
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    Exam 13: Managing Conflict
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    The Key to Managing Personally Felt Conflict and Hostility Is
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The Key to Managing Personally Felt Conflict and Hostility Is

Question 48

Question 48

Multiple Choice

The key to managing personally felt conflict and hostility is ______.


A) physical exercise
B) non-defensive communication
C) avoidance
D) using status differences

Correct Answer:

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