A Loose Screw on the Visor Causes the Visor to Drop

Multiple Choice

A loose screw on the visor causes the visor to drop down while Ben drives; however,he keeps forgetting to take a screwdriver out to the car to fix it.When he notices the visor drop again,he reaches into his pocket for a dime he uses to tighten the screw holding the visor.What problem-solving difficulty did Ben overcome?

A) convergent thinking
B) functional fixedness
C) confirmation bias
D) the rule of thumb heuristic