Jacob Is a Waiter at Alpines,a Five-Star Restaurant

Multiple Choice

Jacob is a waiter at Alpines,a five-star restaurant.He is known for his excellent memory with regard to customer orders.He recalls each customer's order perfectly by associating the order with where the customer is seated and with the clothes the customer is wearing.In this scenario,which of the following encoding processes is Jacob most likely using to help him remember his orders?

A) mental imagery
B) echoic memory
C) serial position effect
D) divided attention