Solved

Luci Has Worked as a Customer Service Representative for Two

Question 68

Multiple Choice

Luci has worked as a customer service representative for two years.She believes that this job has improved her ability to cope with a variety of stressful situations and is confident in her ability to do so.Luci is exhibiting which of the following personality traits?


A) self-efficacy
B) Type A
C) Type B
D) low self-esteem

Correct Answer:

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