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    Business Communication Polishing Study Set 3
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    Exam 4: Communicating Routine Messages and Building Goodwill
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    ________ Are Messages That Publicly Notify an Audience of Information
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________ Are Messages That Publicly Notify an Audience of Information

Question 78

Question 78

Multiple Choice

________ are messages that publicly notify an audience of information they need or want to know.


A) Announcements
B) Confirmations
C) Goodwill messages
D) Condolences
E) Claims

Correct Answer:

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