Multiple Choice
One of the four goals of delivering bad news is to ________.
A) state the news clearly, yet sensitively
B) protect the audience's self-esteem by only hinting at the news
C) offend your audience if necessary to get the message across
D) gloss over the facts that may cause legal complications
E) budget additional time to re-explain the message
Correct Answer:

Verified
Correct Answer:
Verified
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