Boris Olsavsky Has Mastered Strong Technical Skills as the Manager

Multiple Choice

Boris Olsavsky has mastered strong technical skills as the manager of a large category killer toy store. He is very skilled at all the aspects of managing the store and the employees of the store. Soon, he will take a new position as regional manager for several toy stores. Which of the following skill types will he be using to communicate, coach, and motivate managers who have positions similar to his old position?

A) human skills
B) broad-based skills
C) conceptual skills
D) technical skills