Tariq Works for TV Technologies as a Repair Technician and Is

Multiple Choice

Tariq works for TV Technologies as a repair technician and is very good at his job. But many of the employees work at remote locations, requiring him to travel long distances. He's discovered that many repair problems are fairly simple and could be handled by the employees themselves if they were correctly diagnosed and the appropriate instructions and advice were provided. As a result, Tariq is working with some programmers to build which of the following, which asks employees a series of questions about their problems and provides appropriate suggestions based on their responses?

A) an operating system
B) an extranet
C) an intranet
D) an expert system