Which of the Following Is a Strategy to Improve Your

Multiple Choice

Which of the following is a strategy to improve your listening skills?

A) using only your eyes and taking note of any discrepancy between the verbal message and nonverbal cues
B) taking lots of notes to aid in concentration and to communicate your interest to the speaker
C) making sure that you are as comfortable as possible before you begin listening
D) asking questions and providing verbal feedback to clarify points and create empathy