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MBO (Scenario) Kay Was Excited. She Had Just Returned from a Manager's

Question 29

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MBO (Scenario)
Kay was excited. She had just returned from a manager's retreat where MBO was discussed. MBO had never been used in her organization before, and Kay was enthusiastic about implementing it in her department. She received permission from her manager, the division head, who vaguely remembered learning about MBO in university several years earlier. Kay looked over the information she had received but was still confused about who was to choose the goals for the employees. However, she knew that once the goals were chosen they needed to be specific and have explicit time periods attached. Even though it would take a lot of work to implement the program, Kay was confident that MBO would prove to be very beneficial to the organization.
-However,Kay was also aware that a potential problem of MBO is that ________.


A) it requires new goals to be set every few weeks
B) employees may not be as committed to achieving their new goals
C) it may not be as effective in dynamic environments
D) it uses goals primarily to control employees

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