True/False
Interactive voice response directs customers to use touch-tone phones or keywords to navigate or provide information.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q33: CRM predicting technologies help organizations identify their
Q34: Website personalization occurs when a website has
Q35: What automates each phase of the sales
Q36: What occurs when a website can know
Q37: CRM analysis technologies help organizations segment their
Q39: List generators fall under the category of
Q40: Call scripting falls under the category of
Q41: Up-selling is selling additional products or services
Q42: Operational CRM supports back-office operations and strategic
Q43: What accesses organizational databases that track similar