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    Business Driven Information Systems Study Set 1
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    Exam 2: Decisions and Processes: Value Driven Business
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    Which Term Is Used to Describe the Ease with Which
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Which Term Is Used to Describe the Ease with Which

Question 38

Question 38

Multiple Choice

Which term is used to describe the ease with which people perform transactions and/or find information?


A) usability
B) customer satisfaction
C) financial
D) conversion rates

Correct Answer:

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