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    Business Driven Information Systems Study Set 1
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    Exam 1: Management Information Systems: Business Driven MIS
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    What Are Costs That Make Customers Reluctant to Switch to Another
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What Are Costs That Make Customers Reluctant to Switch to Another

Question 240

Question 240

Multiple Choice

What are costs that make customers reluctant to switch to another product or service?


A) support activities
B) switching costs
C) loyalty rewards
D) value chain activities

Correct Answer:

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