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    Exam 8: Social Media for Business Communication
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    _____ Is the Most Important Step in Planning Routine Messages
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_____ Is the Most Important Step in Planning Routine Messages

Question 36

Question 36

Multiple Choice

_____ is the most important step in planning routine messages.


A) Audience analysis
B) Idea development
C) Message structuring
D) Development of the meta message
E) Crisis analysis

Correct Answer:

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