Ursula Is in the Middle of a Serious Negotiation with Her

Multiple Choice

Ursula is in the middle of a serious negotiation with her customer.She is not sure what the customer meant by his last statement.Ursula should _____ in order to verify her customer's intent.

A) start her presentation over from the beginning
B) quickly move to a trial close
C) restate the customer's comment
D) call her sales manager
E) all of the above