Which of the Following Statements About Response Time Is True

Multiple Choice

Which of the following statements about response time is true?

A) Response time is the time between when the salesperson sends a message and the prospect responds to it.
B) E-mail messages have a greater degree of interactivity and thus greater effectiveness than telephone conversations.
C) Due to response time, a salesperson should use e-mail rather than telephone communications when given a choice.
D) Because of nonverbal communications, face-to-face communications have the lowest response time of all communications methods.
E) Response time is the time when the prospect is most receptive of the sales message due to the absence of noise.