Once the Buyer Has Said, "Yes," the Salesperson Needs To

Multiple Choice

Once the buyer has said, "Yes," the salesperson needs to:

A) surprise the buyer with unexpected product features.
B) show excitement when the buyer signs the sales contract.
C) encourage feelings of postpurchase dissonance.
D) follow-up to make sure the buyer is pleased with his or her purchase
E) do all of the above