Multiple Choice
To be competitive in today's global markets, the concept of total quality management (TQM) must be part of all MNCs' management strategy, and TQM starts with:
A) the initial designer.
B) the comptroller's office.
C) talking with the customers.
D) ISO 9000.
E) the corporate mission statement.
Correct Answer:
Verified
Correct Answer:
Verified
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