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Starbucks Was Able to Break Free of the Price-Cutting and Promotional

Question 65

Multiple Choice

Starbucks was able to break free of the price-cutting and promotional norms of the coffee industry by


A) commoditizing the industry.
B) focusing on a common set of appeals.
C) offering complementary products.
D) appealing to an emotional benefit.
E) appealing to price-sensitive customers.

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