Beau Shaffer,as Part of His Recent Promotion,attended a Seminar That

Multiple Choice

Beau Shaffer,as part of his recent promotion,attended a seminar that focused on listening skills and how to give and receive feedback effectively.As part of the training,Beau actually practiced these skills with other managers and employees,many with diverse backgrounds.Beau found the seminar to be very helpful at pointing out the different approaches preferred by people from different backgrounds.This type of instruction is common in diversity training and is referred to as

A) skills training.
B) skill building.
C) awareness training.
D) awareness building.
E) developmental training.