Scenario B

Multiple Choice

Scenario B. Imagine you are promoted to a managerial position in a Cookie Capers, a privately-owned bakery that you have been working for about five years. You are pleased with your new job but are concerned about problems you have recently been having. You are required, as part of your job, to determine the employees' leave schedules. However, when you tell an employee that he/she can't take leave on a certain day, James, the owner of the company, allows them to go anyway. Consequently, the employees you manage are beginning to bypass you and do not seem to view you as a manager. Worse than that, after James has allowed the employee to take leave, if their work doesn't get completed in their absence, he is upset with you!
-In the situation at Cookie Capers,to complete your scheduling assignment you will have to rely more on

A) accountability.
B) responsibility.
C) authority.
D) informal influence tactics.
E) span of control.