You Are Having a Discussion with a Friend Who Opened

Multiple Choice

You are having a discussion with a friend who opened a gelato shop about six months ago.She has shared that it is time for her to hire a manager and promote a couple of employees to supervisors.She is a little concerned that the added structure will affect the natural flow of operations.You reassure her that good organization structure is a balance between ________ and ________,and may require some finessing to achieve the right mix of the two.

A) fluidity; rigidity
B) fluidity; flexibility
C) mechanistic; organic
D) creativity; fluidity