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The Inflight Service Manager for National Airlines Is Authorized to Distribute

Question 49

Multiple Choice

The inflight service manager for National Airlines is authorized to distribute dry-cleaning vouchers to customers who complain about spilled drinks and food on their clothes during turbulent flights.This is an example of a ________ decision to a(n) ________ problem.


A) nonprogrammed; routine
B) programmed; unique
C) programmed; structured
D) nonprogrammed; unstructured

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