Project Team Communication Problems (Scenario)

Multiple Choice

Project Team Communication Problems (Scenario)
George Tanaka is an engineer by training and manager of a work team that consists of two engineers, four production workers, an accountant, and a purchasing manager. They are about to embark on a new project for their company. George has prepared a memo to explain the objectives of the work team. Some of the production workers and the accountant have come to George to seek clarification about the memorandum.
-When George prepared the memorandum and wrote the words on the paper,he was involved in ________.

A) channeling the message
B) organizational communication
C) providing feedback
D) decoding the message