Human Resource Planning (Scenario)

Multiple Choice

Human Resource Planning (Scenario)
Steven is hired to manage the human resources department of a local manufacturing company. Unfortunately, the company has a reputation among workers of being the firm "where you work until you find your next job." Employee turnover is high and morale is low. Steven is determined to change the situation by turning the organization's human resources into a competitive advantage and a source of pride for the firm.
-Steven believes that part of the reason for the high turnover is that individual jobs are very poorly defined.Employees are not sure of what is expected of them,and performance standards are unequal between regions and functions.Steven conducts a job ________ for each position,defining all the activities and behaviours necessary to perform them.

A) description
B) specification
C) analysis
D) identification