Human Resource Planning (Scenario)

Multiple Choice

Human Resource Planning (Scenario)
Steven is hired to manage the human resources department of a local manufacturing company. Unfortunately, the company has a reputation among workers of being the firm "where you work until you find your next job." Employee turnover is high and morale is low. Steven is determined to change the situation by turning the organization's human resources into a competitive advantage and a source of pride for the firm.
-Top management decides that the performance appraisal process is ineffective.They ask Steven to investigate of a new appraisal technique called ________,which rates employees according to items along a numerical scale with examples of actual behaviours on the job.

A) 360-degree feedback
B) assessment centres
C) behaviourally anchored rating scales
D) management by objectives