In Return for Participation and Cooperation in Instituting a Major

Multiple Choice

In return for participation and cooperation in instituting a major organizational change, Marietta Textiles employees received two extra days of paid vacation. This is an example of which method of dealing with employee resistance to change?

A) Education and communication.
B) Facilitation and support.
C) Negotiation and rewards.
D) Manipulation and cooptation.
E) Coercion.