Multiple Choice
Which of the following statements is TRUE regarding the third step in the general model for managing resistance?
A) It involves strengthening new behaviors that support the change.
B) The changes must start with upper management.
C) It may involve implementing new technologies that support the change.
D) If it creates rigidity in new behaviors, it a desirable step to take.
E) It involves reprimanding those that have not implemented the change.
Correct Answer:
Verified
Correct Answer:
Verified
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