Something Was Wrong with the Machine John Was Operating

Multiple Choice

Something was wrong with the machine John was operating. It had never acted up like this before, and John could not determine what the problem was. His boss would know, but John didn't want to admit that he couldn't figure it out himself, so he didn't tell her about it. This illustrates a common problem of organizational communication referred to as

A) Information overload.
B) Lack of openness.
C) Improper training.
D) Filtering.
E) Information bombardment.