Multiple Choice
Horizontal communication refers to the flow of information
A) From supervisors to subordinates.
B) Among people on the same hierarchical level.
C) Between customers of the organization.
D) In an informal manner between lower-level employees.
E) Between employees and customers.
Correct Answer:
Verified
Correct Answer:
Verified
Q26: Effective coaching requires honesty,calmness,and supportiveness.
Q32: In order to listen effectively,one should make
Q44: E-mail is most appropriate for routine messages
Q108: The flow of _ affects how well
Q109: Which of these is the process of
Q111: A set of Internet-based applications that encourage
Q112: _ offices are mobile offices that use
Q114: The process by which a person states
Q115: Dialogue with a goal of helping another
Q117: _ is a problem in downward communication