If an Organization Wishes to Focus on Responding to Customer

Multiple Choice

If an organization wishes to focus on responding to customer needs, it should include all types of customers, internal and external. It is most helpful to consider the customer as

A) The purchaser of the end product.
B) The user of the end product.
C) The consumer with which a relationship is maintained.
D) Wherever the work goes next.
E) Anyone interested in the product.