Multiple Choice
What are the implications of an empty column (i.e.,one with no check marks or x's) in the main body of the matrix of the house of quality?
A) Nothing, it's just a sparse row.
B) There is no synergy among the product characteristics.
C) Product characteristics are potentially superfluous.
D) Customer requirements are potentially not being met by the product.
Correct Answer:
Verified
Correct Answer:
Verified
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