Which of the Following Is the Most Effective Way of Delivering

Multiple Choice

Which of the following is the most effective way of delivering a bad-news message to a long-term client?

A) Minako uses you-voice in her written message to deliver the bad news.
B) Brian provides long descriptions of what the client did wrong.
C) Sandra meets with the client,provides a rationale,and discusses impacts.
D) Tommy leaves a voice message on the client's telephone.
E) Calvin writes a letter couching the decision in legal language.