What Is the Main Challenge That Authors of Routine Messages

Multiple Choice

What is the main challenge that authors of routine messages have to overcome?

A) Finding enough facts to write a routine message is difficult.
B) Readers receive so many routine messages that it is hard to catch their attention.
C) Routine messages require substantial evidence to document their claims.
D) Knowing what the audience wants from a routine message can be very difficult.
E) Most routine messages have complex content that is difficult to simplify.