Andre,the Floor Manager of a Packing Plant,is Under Pressure from His

Multiple Choice

Andre,the floor manager of a packing plant,is under pressure from his boss to increase productivity.He circulates a memo telling all of his workers that they need to increase the number of units packed each hour.After a month,production has not changed significantly.What went wrong in his communication?

A) He did not explain the pressure he was under.
B) His message was not concise enough.
C) He used a memo instead of a more formal document.
D) His message did not set a clear and specific production target.
E) His message was not friendly enough.