To Improve Ease of Reading When Using Headings in Business

Multiple Choice

To improve ease of reading when using headings in business documents,

A) avoid using headings in complex messages.
B) use different font styles and formatting for different headings.
C) make sure the headings accurately convey the contents of a section.
D) use wordy prepositional phrases as headings.
E) avoid using headings in information-rich messages.