Multiple Choice
Which of the following is most likely to improve the ease of navigation in information-rich and complex messages?
A) using headings to convey the contents of sections
B) avoiding the use of numbered or bulleted lists
C) using several different font styles in the document
D) using a new style of formatting for each section
E) avoiding the use of too much white space
Correct Answer:

Verified
Correct Answer:
Verified
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