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    Exam 14: Consumer Stakeholders: Product and Service Issues.
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    The Tylenol Case in the 1980s, in Which Capsules Were
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The Tylenol Case in the 1980s, in Which Capsules Were

Question 23

Question 23

Multiple Choice

The Tylenol case in the 1980s, in which capsules were injected with cyanide, is an example of


A) product extortion.
B) product liability.
C) product tampering.
D) product packaging.

Correct Answer:

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