Sending an Email to Congratulate a Business Acquaintance on the Birth

Multiple Choice

Sending an email to congratulate a business acquaintance on the birth of her baby is ________.

A) improper unless you have a close personal relationship
B) tactless and a letter should be mailed instead
C) inappropriate since it is in reference to an event in her personal life
D) best done with direct organization
E) most effective when it begins with supporting details and builds up to congratulating