Multiple Choice
When using ACE for bad-news messages,which of the following should be considered during the composing stage of the process?
A) Can I do anything else to project a positive image and maintain goodwill?
B) How can I close the message appropriately?
C) What is the best medium for this message?
D) Have I avoided legal complications?
E) Does the message project a good image of me?
Correct Answer:
Verified
Correct Answer:
Verified
Q20: Why should bad-news messages undergo extensive evaluations
Q21: Which of the following questions is a
Q22: Which of the following is an advantage
Q23: After composing a bad-news message,analyze the situation
Q24: When evaluating a bad-news message,you should consider
Q26: Why is it inappropriate to use the
Q27: Before _ a bad-news message,_ the situation
Q28: If bad news is expected,then you shouldn't
Q29: When you communicate about the mistakes others
Q30: Both the direct and indirect organizational methods