Multiple Choice
In the close of a message that is refusing a request,which of the following would be most positive and promote goodwill?
A) Proposing a solution
B) Creating options for future business
C) Focusing on benefits
D) Focusing on a meaningful apology
E) Proposing an alternative
Correct Answer:
Verified
Correct Answer:
Verified
Q3: Evaluating a bad-news message _.<br>A)is a good
Q4: When using an indirect approach to a
Q5: Discuss how legal liabilities might affect a
Q6: While collaboration increases the number of ideas
Q7: When conveying a bad-news message,how might the
Q9: If you think the recipient will not
Q10: Which field helps organizations help manage change
Q11: Like other bad news communications,delivering bad news
Q12: Your audience will be less accepting of
Q13: When delivering bad news,it is best to