Multiple Choice
What can be done to soften unexpected bad news?
A) It can be followed by reasons for the bad news.
B) It can be written using "you" language.
C) It can be implied,allowing the receiver to guess at the bad news.
D) It can be placed later in the message.
E) It can be apologized for.
Correct Answer:
Verified
Correct Answer:
Verified
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