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  3. Study Set
    Consumer Behaviour Buying Study Set 2
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    Exam 10: Buying and Disposing
  5. Question
    When an Unhappy Consumer Appeals to the Retailer for Redress,this
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When an Unhappy Consumer Appeals to the Retailer for Redress,this

Question 109

Question 109

Multiple Choice

When an unhappy consumer appeals to the retailer for redress,this is termed:


A) voice response.
B) preference response.
C) private response.
D) second-party response.

Correct Answer:

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