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    Exam 4: Building Relationships by Communicating Supportively
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    When the Speaker's Message Is Clear, but the Listener Needs
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When the Speaker's Message Is Clear, but the Listener Needs

Question 2

Question 2

Multiple Choice

When the speaker's message is clear, but the listener needs more information to understand it, which probe is best?


A) Elaboration probe
B) Clarification probe
C) Repetition probe
D) Reflective probe
E) A probe is not best. Use a deflective response.

Correct Answer:

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