When an Employee Who Works at McDonald's Headquarters Outside Chicago

Multiple Choice

When an employee who works at McDonald's headquarters outside Chicago travels around the U.S.and observes franchises to see if they are acting in the best interests of McDonald's good name in terms of friendly service,cleanliness,and quality of food,this observer is acting as a(n) :

A) mystery shopper
B) indirect observer
C) mechanical observer
D) scanner-based consumer panel