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    Exam 12: Managing Communication and Information
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    When an Auto Industry Manager Raves About Plans for a Car
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When an Auto Industry Manager Raves About Plans for a Car

Question 103

Question 103

Multiple Choice

When an auto industry manager raves about plans for a car design and fails to see the flaws in the model, he is engaging in this.


A) Confidence overload
B) Selective perception
C) Filtering
D) Emotional dissonance

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